The Assembla Tickets tool allows you to add/edit/delete ticket status (cardwall column) options according to your team's unique workflows:
- Go to Tickets > Settings.
- Click Status and Workflow in the left sidebar.
- You can rename the standard statuses and add additional statuses as needed.
- You can rearrange the order of your workflow by simply dragging and sorting the the ticket status displayed in this page.
You could also edit the status names DIRECTLY from your cardwall. Simply click on the status (column name) and customize it to fit your workflow.
Note: Status that are being used by tickets can't be deleted.
If you have any questions or need assistance, please email us at firstname.lastname@example.org.